Help
Getting a free account

Minors need consent from their parent to use the BaanTu Network. You are not allowed to have your own account under the age of 13.

  • Press the big [Sign Up] button to begin the process. Enter all the details and make sure you don't mistype your email address and password. Don't forget the Google reCAPTCHA to verify you are human and not a robot. It is IMPORTANT that you use your REAL name. Accounts using other names will be deleted. Nobody else will be able to see your birth data.

  • If everything has been entered correctly, you should see a "Congratulations!" message. Check your email inbox and junk mail box to complete the sign up process by activating your account. You will not be able to do anything until you successfully activate your account. Accounts not activated within 24 hours will be deleted. You can only click ONCE on the activation link in your email. This is NOT a link to log into your account. It's only to ACTIVATE it. If you don't receive an email, it's in your spam folder somewhere, you typed an email that doesn't exist, or your email provider is blocking baantu.com.

  • After the activation, go to the main page (baantu.com) and log in with the email address and password you have used when you signed up.

  • People who don't enter their real names as written in their passports or those uploading a profile picture that doesn't show their face will be banned from the network and have their accounts removed.

For more information on how to use the software, please go to the menu next to the searchbox at the top (after you've logged in) and select HELP.

Troubleshooting

Can't log into my account after signing up

  • Did you activate your account from the email you should have received after signing up?

  • If you have activated your account successfully, but can't log in, it must be your password that's wrong. You can reset your password by clicking at "Forgotten your password?".

Software not working properly

Delete your cache and cookies. This is usually done in the browser's settings for the history. If you can't find it, google it. Sometimes it's possible to press shift+reload or shift+f5 to reload the page and clear the cache.

Make sure your browser is compatible with our software. We support Chrome, Safari, Firefox and Opera. Don't change the browser's default settings. Javascript and cookies should be enabled.

SIGN UP WITH
BAANTU

USER DATA

Please write the surname as in your passport. Don't make it shorter or change it. Only use one surname in case you have two. The first name can be how your friends call you. We sometimes ask for proof of id and delete accounts with false names. Each person is only allowed to have one account. You must use the Latin characters A-Z. No titles. Passwords must be at least six characters.

BIRTH DATE

BIRTH PLACE

Start typing your birth place into the searchbox, and select the correct entry from the list that appears. After successful selection, you should see it in the field underneath. Nobody else (except you) on the Network can see your birth date or birth location. This is only to calculate your design data, which every registered user can look up. Search engines like Google have no access to your design.

PLACE OF RESIDENCE

Start typing your current place of residence into the searchbox, and select the correct entry from the list that appears. After successful selection, you should see it in the field underneath.
By clicking [Sign Up], you agree to our Terms and confirm that you have read them.
Click HERE for help with the sign up process.